Automatic Collection of Information
The website automatically records device data including IP address, location, device name and version, operating system type and version, language preferences, search queries, access times and dates, and usage statistics. This information identifies potential abuse cases and establishes website usage patterns without identifying specific users.
Collection of Personal Information
Users may access the website without providing identification. However, certain features require personal information such as name and email address. When users create accounts or complete online forms, the site collects and stores that information. Contact details like email addresses and physical addresses may be requested when necessary.
Use and Processing of Collected Information
Personal information collected supports account creation, order fulfillment, service delivery, product improvement, administrative communications, support responses, user experience enhancement, terms enforcement, abuse prevention, legal compliance, and website operations. Processing authority derives from user consent, contractual necessity, legal obligations, public interest, or legitimate business interests. Users may object to processing in certain circumstances.
Managing Information
Users can request deletion of personal information by contacting the site administrators. The company retains unrevised copies for compliance purposes and partner obligations even after deletion requests.
Disclosure of Information
The site shares information with trusted third parties assisting in operations and service delivery. Disclosure occurs when legally required or necessary to protect rights, safety, fraud investigation, or government requests. Business transitions such as mergers or acquisitions may transfer user information and accounts.
Retention of Information
Personal information is retained for legal compliance durations. Aggregated data derived from personal information may be retained after deletion, but not in personally identifying form.
Transfer of Information
Data may be transferred and stored internationally depending on user location. Users outside the European Union can request information about transfer legal basis and security measures.
User Rights
Users may withdraw consent, object to processing, access information, verify accuracy, restrict processing, request erasure, and receive data in portable formats. GDPR-compliant users possess additional rights including data access, correction, erasure, processing objections, and transfer requests. California residents may request annual information about third-party data sharing for marketing purposes.
Privacy of Children
The site does not knowingly collect personal information from individuals under 18. Parents should monitor children's internet usage. Users must be at least 16 (or have parental consent) to authorize personal information processing.
Affiliates
Information may be shared with affiliates to offer related products and services, with affiliate treatment governed by consistent privacy policies.
Links to Other Resources
The site is not responsible for privacy practices of external links or third-party resources. Users should review privacy statements of referenced websites.
Information Security
The company maintains reasonable safeguards against unauthorized access through controlled secure servers. However, internet transmission cannot be guaranteed secure, and users acknowledge inherent security limitations.
Data Breach
Upon discovering security compromises, the company reserves the right to investigate, report, and notify law enforcement and affected individuals of potential harm risks.
Changes and Amendments
The company may modify this policy and will notify users of material changes. Continued website use constitutes acceptance of revised terms.
Contact Information
WindowsRenew is operated by AdSwapper Inc. Users with policy questions or data requests may email support@windowsrenew.com.
Opt-Out Instructions
Marketing emails include unsubscribe links. Users may request data sharing cessation by emailing support@windowsrenew.com with "Opt-Out Request" as the subject line.
California Consumer Request Metrics
We believe California consumers should be able to see how we handle the privacy rights they exercise. The following table reports, for calendar year 2025, the number of consumer rights requests we received in each category, how many we fulfilled or denied, and how quickly we responded.
In accordance with the California Consumer Privacy Act (CCPA) and its implementing regulations (Cal. Code Regs. tit. 11, § 7102), the metrics below cover consumer requests received between January 1 and December 31, 2025.
| Request type | Requests received | Complied with (in whole or in part) | Denied | Median days to substantively respond |
|---|---|---|---|---|
| Requests to Delete | 0 | 0 | 0 | N/A |
| Requests to Correct | 0 | 0 | 0 | N/A |
| Requests to Know / Access | 0 | 0 | 0 | N/A |
| Requests to Opt-Out of Sale/Sharing | 0 | 0 | 0 | N/A |
| Requests to Limit Use of Sensitive Personal Information | 0 | 0 | 0 | N/A |
Requests may be denied in whole or in part where they cannot be verified, are not made by a California consumer or an authorized agent, fall within a statutory exception, or for other lawful reasons. Response time is measured in median days from the date a request is received to the date of our substantive response. Where we received no requests of a given type during 2025, the count is stated as 0 and no response-time figure is applicable.
These metrics are updated annually, no later than July 1, covering the prior calendar year.